General Terms and Conditions Festival Gift Card and Partners
The following general terms and conditions apply to all agreements between Festival Gift Card and Partners.
Last update: 27 October 2025
These general terms and conditions, including future amendments, apply to existing and new agreements. Amendments take effect immediately after publication on the Festival Gift Card website (festivalcadeau.com). A paper copy will be provided free of charge upon request.
Article 1: Definitions
In these general terms and conditions for Partners, the terms written with a capital letter have the following meaning:
Festivalcadeau – TicketGift B.V., also trading under the name Festivalcadeau, is a private limited company established under Dutch law, with its registered office at Favaugeplein 21, Zandvoort, and registered in the Trade Register of the Chamber of Commerce under number 76673774. For the issuance and processing of the Gift Card, Festivalcadeau uses the technical infrastructure of Intersolve B.V. Festivalcadeau guarantees careful management of the funds paid by holders, which are held in a separate account and used to fulfil obligations related to the issuance, management and execution of its Gift Card(s).
Partner(s): The counterparty, such as a festival organiser, ticketing provider, PSP, affiliate, sales partner or website operator, who professionally commits to Festival Gift Card by integrating, accepting or making the payment method visible within its platform, website or communication channels.
Connection Costs: The one-off costs that the Partner owes to Festival Gift Card for the administrative processing of the connection.
Payment: The payment made by a Holder using the Gift Card and which is processed by Festival Gift Card and paid out to the Partner.
Gift Card: The physical and/or digital payment instrument issued to a Holder, which can be used to make payments at affiliated Partners.
Participation Agreement: The agreement between Festival Gift Card and Partner, and – if applicable – between Intersolve and Partner, to which these terms and conditions and any Acceptance Terms and Conditions apply.
Participation Programme: The programme whereby Festival Gift Card issues gift cards under its brand and promotes them through various channels.
Account: The bank account specified by the Partner on which the payouts of redeemed gift card balances are deposited.
Terms of Use: The terms and conditions that apply to the use of the Gift Card by Holders and are published on festivalcadeau.com.
Holder: Any natural or legal person who possesses a Gift Card and uses it as a means of payment.
IP Rights: All intellectual property rights, such as copyright, trademark, design, patent and trade name rights.
Brand: The registered trademark ‘Festival Gift Card’, owned by TicketGift B.V. or its licensor, as registered with the Benelux Office for Intellectual Property.
Multiple Purpose Voucher: A Gift Card with a value that can be spent on multiple products with different VAT rates or domestically and abroad.
Recipient: The party receiving confidential information within the framework of the agreement.
Payment Service Provider (PSP): A party that, in the case of distribution, provides a technical link between Intersolve and the Partner to enable payments from Holders.