Intersolve and TicketGift BV consider careful use of personal data important. On this page we inform you about what data we collect when you use our website and/or use our services and products. We also explain why we collect this data and how we improve the user experience. If you have questions that are not answered in this Privacy Statement, if you have suggestions or comments about the content of the Statement, or if you have complaints about how your personal data is handled, you can let us know by email.

1. Privacy Statement

We only use your personal data to perform an agreement with you. In addition, we would like to use your personal data to keep you informed of new services or products offered by Intersolve or TicketGift BV. If you do not price this information (anymore), you can let us know by email. We will stop sending marketing information immediately upon receipt of your request. 

The personal data we process are:

• First and last names
• Address details
• Email address
• Telephone number
• Date of birth 

We ensure that all reasonable technical and organisational measures are taken to protect the personal data provided and stored by you from unlawful use. You always have the right to ask us which personal data is being processed from you. We offer visitors the opportunity to view, change or delete any personal information that is currently provided to us. You can submit a request for access to, change, data transfer and deletion of your personal data or a request to withdraw your consent or objection to processing your personal data by email.

We will make the adjustments as soon as possible, but at the latest within four weeks, or explain why your wishes cannot (yet) be implemented. If you believe that the way we use your personal data is not in accordance with the purposes for which you gave it or deviated from this Privacy Statement, you can pass it on to us via the contact form.

We would like to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. We do not provide any personal data to third parties, unless this is required by a legal regulation or when it is necessary to perform an agreement TicketGift BV has concluded with you. 

2. IP Address

TicketGift BV can have access to your email address in various ways, for example when you request information from our website. In addition, anonymous data linked to your Internet Protocol address (IP address) can be obtained. If you request a web page, it is necessary for the web server to know where to go. Your IP address is used for this. This is a number sequence that is automatically assigned to your computer by your internet provider every time you log on to the Internet, so that your computer can be identified. It is not possible for us to identify your identity solely by using your IP address, unless you have passed it on to us yourself. We can only see that the receiving computer is in a certain part of the country. The information linked to the IP address, such as searches and websites that have been visited, can therefore not in principle be traced back to you. This anonymous data can give us an idea of the behaviour and interests of persons visiting our websites. 

3. Cookies

We also use so-called cookies to better match our websites, products and services to your wishes and preferences. A cookie is a small, simple file that is sent with pages from this website (and/or Flash applications) and stored by your browser on your hard write from your computer.

TicketGift BV only uses functional cookies for consumers. Business visitors also use tracking cookies based on the IP address. The information stored in it can be returned to our servers on a subsequent visit. For example, when filling in a registration form to participate in a meeting, you need to fill in your details. To speed up this registration procedure, we can place a cookie on your computer's hard drive. Next time you visit our website, it recognizes you as a customer. In that case, you do not need to re-enter the required data. Of course, we will not use the information obtained from cookies to identify you personally. If you do not want cookies, you can indicate this on your first visit to the website. If you do not accept the cookies, this may affect the functioning of the website. Alternatively, you can delete the cookies stored on your computer regularly.

4. Google Analytics

We use Google Analytics to investigate the habits, wishes and user behaviour of our visitors. This allows us to better match our websites to the target group and to better meet the user's demand. Thanks to Google Analytics, it is possible to track how often clicks are made on a particular item and which pages can be updated or improved on the website. Through our website, a cookie is placed by the American company Google, as part of the "Analytics" service. We use this service to keep track and get reports on how visitors use the website. Google may provide this information to third parties if Google is required to do so by law, or to the extent that third parties process the information on behalf of Google. We have no influence on this. The information that Google collects is anonymized as much as possible. Your IP address is expressly withheld. The information is transferred to Google and stored on servers in the United States. Google claims to adhere to the Safe Harbor Princes and is affiliated to the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

5. Social media

Buttons are included on our website in order to promote certain webpages, such as Facebook, TikTok, LinkedIn and Instagram. These buttons work through pieces of code that come from the platforms themselves. Cookies are placed using this code. We have no influence on that.